Privacy Policy

DialTask provides AI-powered phone ordering, call handling, analytics, and related software tools for restaurants. This Privacy Policy explains what information we collect, how we use it, and the choices available to our customers and site visitors.

1. Information We Collect

We may collect business contact information, account information, billing details through Stripe, restaurant configuration data, menu data, call metadata, order data, and communications sent through our website or platform.

2. How We Use Information

We use information to operate the platform, deliver services, process payments, improve product performance, provide customer support, monitor platform security, prevent abuse, and comply with legal obligations.

3. Payment Information

Payments are processed by Stripe. DialTask does not store full raw payment card numbers. Billing data is handled according to Stripe’s security and compliance standards.

4. Call and Order Data

Restaurants may use DialTask to process inbound calls, order details, caller phone numbers, transcripts, and operational analytics. Customers are responsible for ensuring their own legal disclosures and consent practices where required by law.

5. Sharing of Information

We may share information with service providers, payment processors, analytics tools, cloud infrastructure providers, and integration partners strictly as needed to operate the service. We may also disclose information where required by law, regulation, or legal process.

6. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain business records, enforce agreements, resolve disputes, and comply with legal obligations.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect data from unauthorized access, misuse, or disclosure. No method of storage or transmission is guaranteed to be completely secure.

8. Customer Responsibilities

Business customers are responsible for the lawfulness of the data they upload, the notices they provide to callers, and their compliance with applicable privacy, telephony, and consumer protection laws.

9. Your Choices

You may contact us to request account updates, corrections, or deletion requests where applicable. Some data may need to be retained for billing, legal, fraud prevention, or security purposes.

10. Children

DialTask is intended for business use and is not directed to children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

12. Contact

For privacy-related questions, contact DialTask at ai.dialtask@gmail.com.