After Hours

Keep handling calls when the dining room is closed

After-hours handling is a distinct restaurant workflow in DialTask. Operators can decide whether the AI should provide information, take a next-day order, capture a callback request, send the caller to voicemail, or route to a fallback path.

After-hours modes

This is a configurable workflow area, not a generic 24/7 claim.

FAQ-only or information mode

Voicemail or callback request capture

Forwarding or fallback when needed

Restaurant examples

Common use cases after close.

Pizzeria: take tomorrow pickup requests.
Casual chain: answer location questions overnight.
Multi-location teams: send unresolved calls into a controlled callback workflow.

Truthful framing

This is not a promise that every restaurant should accept every order all night.

Behavior depends on the hours, routing, and order rules configured by the operator.